苏州吴中区美甲培训

苏州美甲美睫培训学校

Small enterprises make a big deal

Employer of choice Karen Waters of the Goulburn Physiotherapy Centre with husband Greg Waters at Saturday’s gala awards dinner. Photos: Darryl FernanceTAKING home the esteemed ‘Employer of choice’ title at the Goulburn Business Awards for 2016 on Saturday “was a very nice win,” says physiotherapist Karen Waters.
苏州美甲美睫培训学校

The businesswoman behind the Goulburn Physiotherapy Centre self-nominated in two categories as the culmination of a five-year business plan and seven years of hard work.

The ’employer of choice’ category requires entrants to demonstrate their initiatives and incentives in maintaining a sustainable – and, just as importantly – local workforce.

“I work really hard to recruit staff,” Mrs Waters said. “Historically, to recruit allied health staff to a rural area has been a difficult task.”

Mrs Waters opened her business in 2009. In 2011, she began to self-train and educate in human resource principles and practices.

“In the field of physiotherapy, you don’t get training in HR,” she told the Post. “I’ve had to do a lot of work into it in my own time.”

But her work has paid off: in part with award recognition, but equally in having “a harmonious team who enjoy their job and in turn strive to give the best customer service we can”.

Her initiatives include professional development linked to business goals; and incentives such as massage therapy for staff morale.

“My five-year plan was to grow to a medium-sized business, increase staff retainment, provide employment for locals, and support the community through work experience and charities such as Relay for Life,” she said. In 2016, Mrs Waters says the centre has ticked all of these boxes, including having employed the same team for more than 18 months.

Mrs Waters moved to the district at age 11 and attended Crookwell High before moving away to university. She’s thrilled to not only be in business, but in business back home.

“It’s really rewarding,” she said. “And Saturday night I realised how good our network of small business is. The Chamber is very supportive, but SMEs here support other SMEs, too.”

The Goulburn Business Awards, announced at the Mercure on August 6, are held under the auspices of the Goulburn Chamber of Commerce and the NSW Business Chamber.

Winners in eight of the 10 categories, including Mrs Waters, will progress to the state awards this year. “I’m excited and a bit nervous to try again at another level,” she said.

“We’ve got some good competition in this town, so I imagine there’ll be even more at state level.” Mrs Waters thanked her “fantastic staff and family” for their support.

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